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Monday, January 30, 2023

Sarawak Electronic Wallet

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On Nov 15, 2017, the state government launched the nation’s first e-wallet Sarawak Pay, a mobile app that allows cashless payment at participating retailers in the state.
The launch of the Sarawak Pay application has also made Sarawak the first state in Malaysia to implement an electronic wallet (e-wallet) system.


Sarawak Pay is an initiative introduced by the State Government to enable Sarawakians to make any utility bill payments and cashless assessment rates.
Sarawak Pay has made all payments between the government and the people easier because Sarawakians no longer need to pay cash bills to the government.
Sarawak Pay has a scan and pays feature that allows each payment to be initiated by scanning the QR code on the bill or by scanning the QR code displayed by the service.
This initiative reflects Sarawak’s ambition and desire to support digital technology in the business world.
The record on February 2020 is:
• Top Up & Withdrawal via Bank Simpanan Nasional Agent
• 237,415 registered users
• 13,080 registered merchants Sarawak Pay
• RM227 million transactions
• 392 BSN agents on-board
• RM304,118 transaction via BSN agents
Sarawak Pay in collaboration with Bank Simpanan Nasional (BSN) facilitates online money transfer and top up in places there are no other banking branches banking facilities (ATM).
This is done via Ejen Bank BSN in rural areas.
Sarawak Pay is now working with UnionPay to enable its transactions to be accepted in other countries, including China and Singapore.
Money transfer, micro financing with micro insurance and payment services, Sarawak Pay is a driver of State’s digital economy because it not only simplifies the process to receive and make payments, but also improves financial inclusion to the underserved population in the Sarawak.
Empowers individual to get on the digital payment platform and therefore boost their competitiveness and enable them to participate in the global digital economy.

Source : RAKAN Sarawak April-June 2020
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